FAQs
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You’ll find answers to the most frequently asked questions here!
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- All
- Data & Security
- Platform
- Sign Up
- Subscription
- Support & Training
Who can see my business data?
The user with Company Owner access can grant access to others within the company through the platform. Other than that…no one!
How often is the data refreshed?
We automatically import your POS data once a day.
Can I export all my data at once?
Data export for individual insights is always available in several formats. However, if you would like to export your data in bulk, please Contact Us for a quote.
Will my data get used in future aggregated analyses?
Your anonymized data is used by our R&D department to develop new insights and features.
Is my data safe?
We host your encrypted data in a stand-alone cloud database for top-notch security and peace of mind.
How do I renew my subscription?
Billing is handled automatically every year. You’ll receive an invoice at the time of billing.
Will I lose my data if I do not renew my subscription?
Your data will remain hosted under your account, but the access will be disabled untill the you renew the subscription.
Does your platform integrate with other software and tools?
Fruits360 integrates with a variety of tools and software, making it easy to manage your restaurant. Check our Integrations page for options, or fill out a Partner Request if you don’t see the tool you’re looking for.
Can I open Fruits360 on multiple devices?
As long as you have a username and password, you can open the platform on as many devices as you like.
Are the insights available from a mobile device?
The in-depth nature of our platform means that you’ll be able to adjust and view reports much more reliably on a laptop or desktop. However, there’s nothing stopping you from opening Fruits360 in a mobile browser.
What are the different permissions levels?
1.Company Owners: Add other users and set their permission level, plus all other permissions.2.Dimension Editor: Edit/update the dimensions from the central panel, plus view access.3.Regular User: View and browse the dashboards.
Can Fruits360 analytics track customers’ gender?
If your POS tracks gender, we can display it in your insights.
